Everything you need to know about x111me — accounts, deposits, betting, bonuses and responsible gambling tools. Can't find what you're looking for? Reach us at [email protected].
Can't find your answer in the FAQ? x111me's support team is available via Live Chat through your account dashboard — English and Urdu assistance available.
For account queries, KYC questions or withdrawal concerns, email [email protected]. Include your registered username for faster assistance.
Deposit limits, session reminders and self-exclusion are available to all x111me users at any time. Visit the Responsible Gambling page for full details.
Getting started on x111me — from creating your account and completing identity verification to managing your profile and password.
To register on x111me, click the Sign Up button on the homepage and complete the registration form with your name, email address, date of birth and preferred currency. You will need to verify your email address before your account becomes fully active. Registration is open to adults aged 18 and above, or the higher minimum required by the operator's license jurisdiction.
x111me is accessible from Pakistan and the platform supports PKR currency display. However, Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. x111me does not claim to be licensed or endorsed by any Pakistani authority. You are solely responsible for determining whether accessing this platform is lawful in your specific circumstances. This is not legal advice.
For identity verification on x111me, Pakistani users are typically required to submit a valid CNIC (Computerised National Identity Card) or Pakistani passport, proof of current residential address such as a recent utility bill or bank statement, and a selfie or liveness check. All documents must be submitted through the Platform's official secure HTTPS verification portal only.
No. x111me operates a strict one-account-per-person policy. Creating multiple accounts is a breach of the Terms and Conditions and will result in closure of all associated accounts and forfeiture of any balances held under prohibited accounts. If you accidentally created a duplicate account, contact support immediately to resolve the situation.
If you forget your x111me password, use the Forgot Password option on the login screen. You will receive a password reset link to your registered email address. If you no longer have access to that email, contact the x111me support team at [email protected] with your account details so they can verify your identity and assist with account recovery.
Most account details can be updated from within your x111me account settings. For changes to core identity information — such as your registered name or date of birth — additional KYC verification may be required. Contact support at [email protected] if you need help updating information that is not editable directly from the settings panel.
Funding your x111me account, understanding PKR transactions, supported payment references and how withdrawals work.
Available deposit methods are shown in the live cashier at the time of your transaction and may vary. x111me references payment options familiar to Pakistani users — including mobile wallets such as Easypaisa and JazzCash, the Raast instant transfer system, and bank transfers including HBL, UBL, Meezan Bank and Bank Alfalah — for contextual reference only. These providers are not affiliated with or endorsed by x111me. Always check the live cashier for currently supported options.
x111me supports PKR currency display for Pakistani users. You can view your account balance and transaction history in Pakistani Rupees. Actual settlement and processing may involve currency conversion depending on the payment method used. The applicable exchange rate will be shown in the cashier at the time of the transaction.
Minimum deposit amounts vary depending on the payment method selected and are displayed in the live cashier at the time of deposit. For PKR transactions, the minimum and maximum amounts applicable to your selected method will be shown before you confirm. Amounts shown in any promotional or example content are illustrative only and do not reflect guaranteed transaction limits.
Withdrawal processing times depend on the payment method you select and whether your KYC verification is complete. x111me processes withdrawal requests on its end promptly, but actual receipt of funds is also subject to your payment provider's timeline. KYC verification must be completed before any withdrawal is processed. If a withdrawal is delayed, contact support at [email protected].
Withdrawals may be held for several reasons: incomplete KYC verification, outstanding wagering requirements on bonus funds, a mismatch between the deposit and withdrawal method, or an account security review. x111me may request additional documentation before releasing funds. Contact the support team with your account details and they will explain the specific reason and guide you through any required steps.
No. All deposits must be made from a payment source that belongs to you. Using a third-party payment method is not permitted under x111me's Terms and Conditions. Deposits made via third-party methods may be returned and the account may be suspended pending investigation. This policy exists to protect users and comply with anti-money laundering obligations.
Sports betting, live casino, slots and how markets work on x111me — including cricket, PSL, ICC tournaments and live in-play wagering.
x111me offers a broad range of sports betting markets. Cricket is particularly popular with Pakistani users — including PSL matches, ICC T20 World Cup games, bilateral series involving the Pakistan national team and other international tournaments. Beyond cricket, x111me covers football, tennis, basketball, UFC and other live sports. Available markets are shown in the live sportsbook and may vary by season and event.
Cricket bets on x111me are settled according to the official result declared by the relevant governing body — for example, the PCB, ICC or PSL administration. In the event of rain interruption, match abandonment or other exceptional circumstances, specific market settlement rules published in the Platform's betting rules section apply. Results data is sourced from official data providers.
x111me features a broad casino library including live casino tables — such as live baccarat, roulette, blackjack and game shows — as well as a large selection of slot games from leading software providers. Casino game outcomes in slot and RNG-based games are determined by certified random number generators. Live casino games are streamed in real time with professional dealers.
Yes. x111me offers live in-play betting across a wide range of sports, including cricket matches such as PSL games and ICC tournaments, football, and other major events. In-play markets update in real time as matches progress. Odds fluctuate continuously during live betting — always review the current odds before confirming your bet.
Understanding x111me's welcome bonus, wagering requirements, promotion terms and how to make the most of available offers.
x111me's welcome bonus details — including the bonus amount, minimum qualifying deposit and wagering requirements — are published in the active promotions section of the Platform at the time of your first deposit. Bonus terms vary and are subject to change. Always read the specific terms attached to any offer before claiming it. Bonuses are available to eligible new users only.
Wagering requirements define how many times you must bet your bonus funds — or your deposit plus bonus — before those funds become eligible for withdrawal. For example, a 10x wagering requirement on a bonus means you must place bets totalling ten times the bonus amount. Not all bet types contribute equally. Full details are stated in each promotion's specific terms and conditions.
No. Bonus funds are subject to wagering requirements before they can be withdrawn. Real-money deposits are generally not subject to wagering requirements unless specified by a particular promotion. If you have deposited your own funds and also have an active bonus, the withdrawal eligibility of your real-money balance depends on the specific terms of the bonus you claimed.
Yes, most bonuses on x111me carry an expiry period during which wagering requirements must be met. If you do not complete the wagering requirement within the stated timeframe, the bonus and any associated winnings will typically be forfeited. The expiry period is specified in the individual promotion's terms. Check the promotions section regularly and read the terms before claiming any offer.
How x111me protects your data, responsible gambling tools available to every user, self-exclusion, adults-only access and how to contact support.
x111me uses HTTPS encryption across the entire Platform to protect all data in transit. Passwords are stored in hashed, salted form and are never visible to staff. KYC documents are transmitted and stored through secure, encrypted channels. Access to personal data internally is restricted on a need-to-know basis. Full details are available in the x111me Privacy Policy.
Deposit limits can be set directly from the Responsible Gambling section of your x111me account settings. You can choose daily, weekly or monthly limits. Limit reductions take effect immediately. Increases are subject to a cooling-off period to prevent impulsive decisions. You can also contact support at [email protected] to request limits be applied to your account.
Self-exclusion is a responsible gambling tool that suspends your x111me account for a defined minimum period, preventing access, deposits and bets. It also stops all promotional communications. To self-exclude, use the Responsible Gambling settings in your account or contact support via Live Chat or at [email protected]. No reason is required — requests are actioned promptly. Visit Responsible Gambling for full details.
No. x111me is strictly for adults aged 18 and above, or the higher minimum age required by the operator's license jurisdiction. Age is enforced through KYC identity verification. Accounts found to belong to individuals who did not meet the minimum age requirement are closed immediately and any associated balances are handled in accordance with the Terms and Conditions. If you believe a minor is accessing the platform, contact support immediately.
You can reach the x111me support team via Live Chat, available through your account dashboard, or by emailing [email protected]. Support is available in English, with Urdu assistance available through select channels. For urgent account security matters, Live Chat is the fastest contact method. x111me aims to respond to all formal queries within a reasonable timeframe.
Our support team is ready to help. Reach out via Live Chat or email — or explore the rest of the x111me platform to find what you need.
18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Gambling can be addictive; please play responsibly.